RESDC Frequently Asked QUESTIONS

 
Q.  How do I report a change of address?

 
You can call our office at 619-688-9229 or toll free at 866-688-9229. If we are not in, leave a message on the answering machine. You may also mail your change of address to us at 7860 Mission Center Court, Suite 209, San Diego, CA 92108; and/or e-mail your change of address to us at resdc@resdc.net.

Q. How can I become a member of RESDC?

Contact our office and we will be happy to send you an enrollment packet so that you can become a member of our association. Or you can go to the Membership page, print the form,complete it, and mail it to the office. (Note: An actual signature is required bySDCERA for payroll deductions)

Q. I have lost my RESDC membership card. How can I get a new one?

Contact us by phone, mail, or e-mail and we will send you a new membership card.

Q. I can’t remember which dental plan I have. Do you have a record of my Dental plan?

Yes, if you call our office, we will be happy to look your name up on our dental plan records.

Q. Can I speak to the President or a Board Member?

The Board members do not work in our office and we cannot give out their personal phone numbers. You can go to the Officer/Director page and email them your concerns.

Q. I have a question about my health plan.

For questions about your health plans, please contact SDCERA (San Diego County Employees Retirement Association) at 619-515-6800 or 1-888-473-2372.

Q. Am I a Tier A member?

You are a Tier A member if you were hired into a permanent position with the County of San Diego, working at least 20 hours a week, on or after March 8, 2002, and before August 28, 2009.  If you were hired before March 8, 2002, and were an active member on March 8, 2002, you became a Tier A member unless you opted out during a one-time opt-out period that ended March 7, 2002.

Q. How can I order See’s Candies at the RESDC discount?

See’s gift certificates are $13.75 for one pound. Please send us a large business size self addressed stamped envelope as the certificates do not fit in a small envelope. If you order over seven certificates, the envelope will recquire extra postage. Please include an envelope for every ten certificates. You can save more money by purchasing candy in person at 3751 Rosecrans Street, San Diego, but you must show your RESDC Membership Card. Their price for a pre-packed one pound box is $12.70. 

Q. How can I change my beneficiary?

You must do this by contacting SDCERA

Q. I have a question about my survivor benefits.

For questions about your survivor benefits please contact SDCERA.

Q. How can I report the death of a member?

Contact our office as well as the SDCERA office to report the death of a member.

Q. Does RESDC still have a scholarship program?

Yes, we award five $2,000 scholarships to graduating high school seniors who are immediate family members of a RESDC member. Step-children are included. Applications are available from our office from January to March every year.

Q. Can I report a problem with my direct deposit to RESDC?

No, for problems with your direct deposit, contact SDCERA.